{"id":198,"date":"2010-01-08T00:33:24","date_gmt":"2010-01-07T22:33:24","guid":{"rendered":"http:\/\/www.ersinakyuz.com\/?p=198"},"modified":"2010-01-08T00:33:24","modified_gmt":"2010-01-07T22:33:24","slug":"turkcell-musteri-hizmetleri-ve-bir-dolandiricilik-hikayesi","status":"publish","type":"post","link":"https:\/\/www.ersinakyuz.com\/?p=198","title":{"rendered":"Turkcell M\u00fc\u015fteri Hizmetleri ve bir doland\u0131r\u0131c\u0131l\u0131k hikayesi"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"TURKCELL\" src=\"http:\/\/www.turkcell.com.tr\/c\/i\/home2\/logo.png\" alt=\"\" width=\"285\" height=\"73\" \/><\/p>\n<p>Gecenin bir yar\u0131s\u0131 12.00 gibi telefonuma bir mesaj geldi.<\/p>\n<p><strong>DE\u011eERL\u0130 ABONEM\u0130Z 07\/01\/2010 TAR\u0130H\u0130NDE TURKCELL MERKEZ\u0130N BA\u015eLATMI\u015e OLDU\u011eU CEP \u00c7EK\u0130L\u0130\u015e KAMPANYASI SONUCUNDA HATTINIZ<br \/>PARA \u00d6D\u00dcL\u00dc KAZANMI\u015eTIR. B\u0130LG\u0130 \u0130\u015eLEM \u0130\u00c7\u0130N 0531 891 81 70 NO&#8217;LU NUMARADAN \u00d6\u011eRENEB\u0130L\u0130RS\u0130N\u0130Z<\/strong><\/p>\n<p><strong>TURKCELL&#8230;<\/strong><\/p>\n<p>Verilen numaran\u0131n 0531 li olup pek te kurumsal g\u00f6r\u00fcnmemesine ve yaz\u0131m dilinin k\u00f6t\u00fc olmas\u0131ndan yola \u00e7\u0131karak bunun bir doland\u0131r\u0131c\u0131l\u0131k oldu\u011funa karar verdim. Yine de numaray\u0131 kontrol etmek i\u00e7in Skype ile arad\u0131\u011f\u0131mda gizli numaralardan \u00e7a\u011fr\u0131 kabul etmedi\u011fini \u00f6\u011frendim. Arkas\u0131ndan TURKCELL M\u00fc\u015fteri Hizmetlerini arayarak b\u00f6yle bir durumla kar\u015f\u0131 kar\u015f\u0131ya oldu\u011fumu bildirmek istedim ancak M\u00fc\u015fteri Yetkilisi yerine otomatik y\u00f6nlendirmeler \u00e7\u0131k\u0131yordu. Bir \u015fekilde alakas\u0131z men\u00fclerden g\u00f6revli bir bayana ula\u015ft\u0131m. Durumu anlatt\u0131\u011f\u0131mda bana ad\u0131m\u0131 soyad\u0131m\u0131 sordu. S\u00f6yledim. Mesaj\u0131 anlatt\u0131m. Bunun bir doland\u0131r\u0131c\u0131l\u0131k oldu\u011funu ve b\u00f6yle bir kampanyalar\u0131 bulunmad\u0131\u011f\u0131n\u0131 s\u00f6yledi.Mesaj\u0131n geldi\u011fi numaray\u0131 s\u00f6yleyecek iken bizim herhangi bir yetkimiz yok l\u00fctfen en yak\u0131n emniyet birimine ba\u015fvurun yan\u0131t\u0131n\u0131 ald\u0131m :S<\/p>\n<p>Arayan\u0131n ad\u0131 soyad\u0131 ilgilendirirken, mesaj\u0131n geldi\u011fi numaray\u0131 sormad\u0131lar dahi. \u00d6zet olarak Turkcell ad\u0131yla yap\u0131lan bir doland\u0131r\u0131c\u0131l\u0131k Turkcell &#8216;i hi\u00e7 te alakadar etmiyor. <br \/>Buras\u0131 T\u00fcrkiye&#8230;<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gecenin bir yar\u0131s\u0131 12.00 gibi telefonuma bir mesaj geldi. DE\u011eERL\u0130 ABONEM\u0130Z 07\/01\/2010 TAR\u0130H\u0130NDE TURKCELL MERKEZ\u0130N BA\u015eLATMI\u015e OLDU\u011eU CEP \u00c7EK\u0130L\u0130\u015e KAMPANYASI SONUCUNDA HATTINIZPARA \u00d6D\u00dcL\u00dc KAZANMI\u015eTIR. B\u0130LG\u0130 \u0130\u015eLEM \u0130\u00c7\u0130N 0531 891 81 70 NO&#8217;LU NUMARADAN \u00d6\u011eRENEB\u0130L\u0130RS\u0130N\u0130Z TURKCELL&#8230; Verilen numaran\u0131n 0531 li olup pek te kurumsal g\u00f6r\u00fcnmemesine ve yaz\u0131m dilinin k\u00f6t\u00fc olmas\u0131ndan yola \u00e7\u0131karak bunun bir doland\u0131r\u0131c\u0131l\u0131k oldu\u011funa &#8230; <a title=\"Turkcell M\u00fc\u015fteri Hizmetleri ve bir doland\u0131r\u0131c\u0131l\u0131k hikayesi\" class=\"read-more\" href=\"https:\/\/www.ersinakyuz.com\/?p=198\" aria-label=\"Read more about Turkcell M\u00fc\u015fteri Hizmetleri ve bir doland\u0131r\u0131c\u0131l\u0131k hikayesi\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-198","post","type-post","status-publish","format-standard","hentry","category-general-it"],"_links":{"self":[{"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=\/wp\/v2\/posts\/198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=198"}],"version-history":[{"count":2,"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=\/wp\/v2\/posts\/198\/revisions"}],"predecessor-version":[{"id":200,"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=\/wp\/v2\/posts\/198\/revisions\/200"}],"wp:attachment":[{"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=198"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=198"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ersinakyuz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}